Delta North Mental Health

Everyone here is fine except the psychiatrist Dr. Jay (?). Every time I see him, I feel as though he has no empathy for patients. I was called today at 9am for an appointment that was supposed to be for the next day at 4pm, then berated me for not picking up my medication yet when I have no idea where the prescription was sent to. I was then lectured by him about how it was my responsibility to go pick up a physical copy in my free time (which I told him I quite literally don't have being a full time student working full time), and that he "doesn't chase patients". Who says that to someone struggling with mental health and basic tasks already?? The people who run the DBT group here are fantastic but please avoid seeing the psychiatrist at any cost.

The counsellors and group meetings were great, but Dr. Jay (the psychiatrist) has got to be the worst doctor I have ever met in my entire life. When I was at my worst he showed no sympathy, was always so rude to me and my mother. He would even harass me. One time he even told me and my mom “I don’t know what you two are up to”, as if we were coming up with a scheme. When I was at my worst with my OCD and anxiety, I had problems with needing to hear things being repeated and one time when I asked if he could repeat something for me he responded saying “you should leave now”. I am 100% better now thanks to another psychiatrist who took over for Dr. Jay while he was gone on vacation. I will never forget the way Dr. Jay treated me.

Dr. Jay has been very helpful to us. He really cares about his patient and would remind us to treat his patient accordingly .My wife has been seeing him for many years. He and his assistant came to our house in the night to evaluate my wife's serious condition and I am very thankful for that . I was at work that night. He has helped us getting disability insurance .I think its certainly unfair of people making comments about his professionalism. However each person has his own way of diagnosing and I respect that.

“Doctor” Padmanabhan should not have a medical licence. It blows my mind that this man is still practicing in BC. Here are a few of the MANY reasons: -I was first referred to Padmanabhan at Sereno Psychiatry by my family doctor in July of 2023. We did numerous appointment over Zoom, which he would take from his living room/kitchen. There were always people walking around in the background & talking throughout the room. He did not use headphones during these appointments, would often say my personal details aloud, and expected me to answer questions about my mental health/ medications. All with an audience?? -Be prepared for him to miss your follow-up appointment, then conveniently be out of the country for 4 months. Then he’ll return and repeat the same cycle. -Padmanabhan will put you onto significantly higher doses of prescription medication than you need. -If your body metabolizes ADHD medication faster than normal, he will not allow you to split your dose for morning and lunchtime. He would prefer to just put you on 70mg instead, even if your body weight and anxiety levels cannot handle it long-term. (For anybody else having this issue, I asked my family dr and she said “great idea!” - my meds are also a lot cheaper now as 2 smaller doses) -As many others have said, be prepared for the constant interruptions. He will not listen to what you have to say. You will get about 4 words out before he has another medication to put you on. -Other reviews also mention that he’s a “creep”, primarily towards women. Yes, this is also very true. Someone mentioned Padmanabhan conducting a home visit with a disabled patient & no other family members present. This is extremely concerning. Anybody with anxiety or depression, talk to ANY other doctor. Please. Beg your family doctor for a different referral. If you have the money to pay for better treatment, it’s worth it. This man made me give up on my mental health for months! Don’t let him do the same to you! Life has been SIGNIFICANTLY better since I stopped seeing Padmanabhan.

The counselor Isabel is lovely, helpful, and the only bright spot in my visits here. If you require a phychiatry appointment and value your mental health I suggest going anywhere else. I've had my fair share of negative encounters in the mental health community but Dr.Jay really lowered the bar. I arrived early and was the only client in the office but still wasn't called in until 25 minutes after my set appointment time. Dr.Jay was wildly unprepared and gave the impression that he hadn't even looked at my file. Most of his questions were really put of place or just irrelevant and he barely looked at me the entire time I was in the office. In the end he decided not to discuss a possible new medication (my previous team of counselors and psychiatrist were very much for me exploring my options). I was shocked and feeling disregarded and discarded. I value my mental health too much to ever see this so called doctor again.